At Camper Mann, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website (https://www.camper-mann.com) and related services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

a. Personal Information

We collect personal information that you voluntarily provide when you:

  • Make an enquiry or reservation through our website.
  • Sign up for our newsletter or promotional emails.
  • Contact us via email, phone, or online forms.

Personal information may include:

  • Name
  • Email address
  • Phone number
  • Payment information (for reservations)
  • Address details (for billing or delivery)
  • Driver’s license or identification details (for rental purposes)

b. Non-Personal Information

We may also collect non-personal information, such as:

  • Browser type and version
  • Device information (IP address, operating system)
  • Pages viewed and time spent on our website
  • Referring website or search terms

This data is collected using cookies and similar technologies to help us improve user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process bookings and payments: We use personal details to confirm your reservation and process payments securely.
  • To provide customer support: We may contact you with updates, changes, or issues related to your booking.
  • To improve our services: Non-personal data helps us optimise website functionality, improve marketing efforts, and better understand customer preferences.
  • To send marketing communications: If you have opted in, we may send promotional emails or offers related to our motor home rental services. You can opt-out of these communications at any time.

3. Sharing Your Information

We respect your privacy and will not sell, rent, or share your personal information with third parties, except as necessary for:

  • Service providers: We may share your data with trusted third parties such as payment processors, insurance providers, or maintenance teams in order to complete your booking.
  • Legal obligations: We may disclose your information when required to comply with legal requirements, government requests, or to protect the safety and rights of Camper Mann or others.

4. Security of Your Information

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or alteration. These include encryption, secure payment gateways, and restricted access to personal information.

However, no online data transmission or storage is completely secure, so we cannot guarantee the absolute security of your information. You are responsible for ensuring the confidentiality of any passwords or account credentials.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

  • Recognise repeat visitors.
  • Analyse site traffic and trends.
  • Store preferences for faster navigation.

You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

6. Third-Party Links

Our website may contain links to third-party websites. Camper Mann is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Privacy Rights

You have the right to:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Request corrections to inaccurate or incomplete information.
  • Erasure: Request the deletion of your personal data, subject to legal or contractual obligations.
  • Data portability: Request a copy of your data in a structured, commonly used format.

To exercise any of these rights, please contact us at the details provided below. We will respond to your request in accordance with applicable laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Camper Mann
campermanniom@outlook.com

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